Before we start a project, it is important that you determine key users in your company who are responsible for the project. They should have the necessary process knowledge and serve as contact persons for us during the project. Before the first strategy workshop takes place we train the key users in a standard training on our system. In this way you will get a feeling for our PDM system and can participate as effectively as possible in the following workshops.

In our strategy workshops at your site, you will work with one of our experienced consultants to determine how HELiOS can be optimally used for your purposes. We will learn more about your requirements and internal processes and you will delve deeper into the possibilities with HELiOS.

The results of the workshops will be summarized by your project manager in a clear concept book, which contains the configurations to be made or also programming, installations and further training. The concept is then evaluated by you and any changes are incorporated.

On the basis of the concept book, the project manager and his team of programmers and after-sales consultants carry out all adjustments internally at the ISD to meet the requirements in the concept book. We are always in contact with you and with other system partners of your company, if a connection of their systems makes this necessary.

After the adjustments have been completed, an ISD employee will implement a test environment in your company so that you can thoroughly check the configurations and programming.

To ensure that the tests of the key users can be carried out productively in the test environment, we train them directly on their company-specific processes and the programmatic implementation we have made.

The key users then have the opportunity to introduce possible changes or desired extensions during the evaluation phase. In the end, the key users accept the test system in its complete configuration and thus give the "go" for live operation.

The band begins to play: We implement the system and its configurations on all designated workstations.

The remaining employees are then trained on our system with the support of the key users. Key users help us to convey the appropriate implementation and support of internal processes through our PDM system to their colleagues. Because nobody knows your processes as well as you do.