HiCAD and HELiOS | Online Update

We are delighted that you have decided to make an update to our new software generation!

Please note that you require a new license key for the update to HiCAD and HELiOS.

Please note that HiCAD and/or HELiOS updates can only be requested by the contact person for licensing at your company. For a log in as a licence contact, please use your ISD customer number as your user name and the password you also received for licence activation.

You cannot access the update form?

  • Please check which data you are logged in with. If you see your personal e-mail address there, please log out.
  • If you are logged in to the ISD Wiki, please log out.
  • Now log in again with the following user data:
    Customer number + password for licence activation.
  • If you now call up the update request form again, you can easily request your update.

My ISD account