If you need any help in your daily tasks, competent contact persons and a multitude of information will be available to you at any time – you can call us, contact other users in our forum, browse through the Online Help, watch explanatory videos or read some useful background information. Below please find an overview of the most important links.
Contact our hotline by phone:
|+41-(0)32 624 13 47
|+43-(0)732 9015 1818
Availability of our hotline
Monday - Friday:
8:30 am – 5:00 pm
Contact our hotline by mail
Online Help & Remote Maintenance
Information in the Wiki
Current and old full versions, Service Packs, Viewer etc.
Exchange experience with other users
HiCAD System and Hardware Requirements
Read the HiCAD System Requirements to find out whether your computer meets the requirements for the chosen software package.
HELiOS System and Hardware Requirements
Read the HELiOS System Requirements to find out whether your computer meets the requirements for the chosen software package.
Useful tips and tricks for our software solutions HiCAD, HELiOS and HELiCON
Answers to frequently asked questions about our products
Further information about our software solutions HiCAD, HELiOS and HELiCON